Privacy Policy

Worklab ("we", "us", "our") is a business setup and PRO services firm based in Dubai, United Arab Emirates. This policy explains how we collect, use, and safeguard your personal information.

Contact for privacy matters: info@worklab.ae

When you interact with our website or services, we may collect:

• Identification details: name, business name, email, phone number
• Inquiry content: messages you submit through our contact forms
• Usage data: pages visited, referral source, device type (via standard web analytics)
• Communications: emails, WhatsApp messages, calls you initiate with our team

• To respond to your inquiry and provide the services you request
• To send service-related updates and (with your consent) marketing communications
• To comply with UAE regulatory and tax requirements
• To improve our website and the quality of our services

We process your personal data on one or more of the following bases under Federal Decree-Law 45/2021 on Personal Data Protection (PDPL):

• Your explicit consent (e.g., newsletter subscription)
• Performance of a contract or pre-contractual steps you requested
• Compliance with a legal obligation
• Our legitimate business interests, balanced against your rights

We do not sell your personal information. We may share it with:

• UAE government authorities (DED, MOHRE, GDRFA, free zone authorities) where required to deliver the requested service
• Trusted service providers (email, CRM, analytics) under data-processing agreements
• Legal/regulatory bodies when compelled by law

We keep personal data only as long as needed for the purposes set out above, or as required by UAE law. Inquiry records are typically retained for 7 years to meet record-keeping obligations.

Under the UAE PDPL, you have the right to:

• Access, correct, or delete the personal data we hold about you
• Withdraw consent for marketing communications at any time
• Request data portability
• Object to certain processing activities
• Lodge a complaint with the UAE Data Office

To exercise any of these rights, email info@worklab.ae.

We use essential cookies to make the site work and analytics cookies to understand how visitors use it. You can disable non-essential cookies in your browser settings.

We use industry-standard administrative, technical, and physical safeguards to protect personal data. No transmission over the internet is fully secure, so we cannot guarantee absolute security.

We may update this policy from time to time. Significant changes will be announced on this page with a revised effective date.